What to Say When Kids Ask Hard Questions, or When They Know Things Aren’t ‘Right’

When Children Ask Hard Questions

Some days are great days. We want to squeeze every delicious moment out of them and keep them forever somewhere safe and accessible where our loved days and precious things are kept. Some days are terrible. They’re the days we want to fold in half, and then in half again and again and again until those days are too small to hurt us any more. But days are like that aren’t they. For better or worse they will come and they will go. Sometimes the effects of them will stay – the glow, the growth, the joy, the bruises – long after those days have gone.

Our children will also feel the effects of these days. Whether they are our days or theirs, they will feel it when something isn’t right. Children are emotional barometers, and even if they are being protected from the detail of adult worries they will often still feel the tailwhip. When changes or difficult times happen in a family it can be difficult to know what to say to kids, or how much to say, or whether to say anything at all. If there is any chance that children might be picking up on distress in a family, it’s important that we address this with them. If they sense there is ‘something’ going on, and if we keep that ‘something’ unspoken, the risk is that they will feel the heaviness of the situation but without the safe outlet that comes with talking it through with a loving adult. 

Whether that ‘something’ looks like a parent changing or losing a job, health concerns, or families having to cut back on the things they are used to, it’s important to acknowledge the changes that children might be feeling the effects of. The best way to do this is with age-appropriate truth, delivered with strength, warmth, and confidence. ‘Age appropriate’ will depend on what they already know (mum and dad have been fighting a lot, or mum or dad aren’t working at the moment), what is unavoidable (moving to a new home because of a change in finances), and how many questions they ask before they feel safely held by ‘enough information’.

How do I know if they are feeling that something isn’t right? How do I know if they need to talk?

Some children might not ask any questions at all. This doesn’t mean they won’t be feeling the strain. Instead, they might use behaviour, attitude, or words in a roundabout way as unintended signals of distress. Whatever they do, it is an invitation for us to come closer. It won’t always feel like this, but even the biggest behaviour and the coldest of attitudes are a call for support.

The behaviour might look like big, un-adorable behaviour such as tantrums, defiance, or anger. It might also look like clinginess, difficulty sleeping, or doing things which let them escape from the world for a while such as more time with pets, more time on their own or in their rooms. It can also look like more of a need to have everything their own way. If their world starts to feel out of control, it’s understandable that they might try to control what they can. This might look like controlling you, siblings, what the day looks like, what bedtime looks like, what to watch on tv, what to eat for dinner, what shoes you wear – anything that will give them a felt sense of their own power and influence. We all need to know that we can have an influence on the world around us when we need to, and this need might become bigger when their world feels more unpredictable. 

Clues might also come through their words, but not words that directly ask what’s happening. They might ask, ‘Are you okay?’ or, ‘Can you play with me/be with me/stay with me while I fall asleep?’

They might also give you clues in through physical symptoms. When kids are worried or anxious, there will be the physiology of anxiety but it won’t always feel like fear. This might look like sick tummies, sore tummies, trouble sleeping, or headaches.

The antidote to anxiety isn’t ‘nothing to worry about’, it’s trust.

The truth of it all is that the world feels too big sometimes. However brave they are, and however much we reassure them, the world will just feel too big. The things our children worry about will be real for them, and those fears and anxieties need to be respected and acknowledged. This doesn’t mean we agree with their worries. It means we acknowledge that they have them. It also doesn’t mean their fears or anxiety will disappear completely. What it means is that with your strong loving presence, and your belief in their capacity to cope, they will start to feel a little bigger in the presence of those worries. Think of this, not in terms of cutting out their worries, but about adding in – adding in your certainty, the felt sense that they will get through this, and the capacity to rest in your strength.

It can feel as though the only way to strengthen them against their anxiety is to make sure they have nothing to worry about, but when their worries are real this might not happen quickly. Instead, we need to focus on helping them know that even though those worries are there, they will be okay. ‘Not worrying’ isn’t the antidote to anxiety, trust is. This will start with trust in you and your belief that they will be okay. Eventually, as they grow this will expand into trust in themselves and their own capacity to find their way through challenges to a place of hope and strength. 

Now for the how.

Whether or not they ask directly, when their world feels wobbly children and teens will be looking to their important adults for a felt sense of safety. They need to know the adults in their lives are holding on to them. When they feel this, they will be more able to let go of stress, worry, or anxiety. 

To help them feel a little bigger in the presence of stressful or challenging times, give them as much detail as they need to feel safe, but not so much that it will overwhelm them. If they feel you avoiding or ignoring their questions, that in itself can be enough to make them feel unsafe or insecure about what it all means for them.

There are two things kids and teens will be looking for from us. The first is, ‘Do you see me?’ They need to know that you understand the problem as they see it. This doesn’t mean you agree, just that you understand why they feel the way they do. Validation is the way here. It lets them know, ‘Yes, I see you, I understand you, and I’m with you’. In real terms this might look something like:

  • ‘Yes, I see how worried you are about this,’ or

  • ‘Yes, it’s scary isn’t it,’ or

  • ‘Yes, this has been such a big year for our family. We’ve had some big changes and that can feel confusing or worrying. I really get that,’ or

  • ‘Yes, it feels so unfair that bad things happen sometimes. I wish so much that things could be different. It makes sense that you would feel sad or mad about that. I feel like that too sometimes,’ or

  • ‘Yes, I hear you. Sometimes it can seem as though other people have so much more. It’s understandable that you might feel jealous or sad about that. Everyone feels that way sometimes, even the people who seem to have everything.’

The second thing they will be asking is, ‘Will I be okay?’ They are looking for signs of safety, and the greatest and most comforting signs of safety will come from their important adults. Whatever has happened, and as awful as things might feel right now, the truth is that you will get through, and so will they. It will be tempting to align with the fear and the ‘bigness’ of it all but as much as you can, tap into that part of you that knows you will be okay eventually because you will be. You’re built for this. You’ve always got them through before, and you’ll get them through now. The words might sound something like, 

  • ‘As bad as things might feel, I know with everything in me that we are going to get through this. Whatever happens, we’re going to do this together, and we are going to be okay. We can do hard things – we’ve done plenty before.’

  • ‘Honestly, I don’t know why bad things happen sometimes, but I know that whatever happens, we’re going to be okay. I know that for certain,’ or

  • ‘It’s true that we are going to have less money/presents/treats/holidays this year, but we are going to have enough. It’s okay to feel sad, and whatever you are feeling, I want you to know that we will be okay. Let’s make sure we find other ways to enjoy what we have. I know we’re going to get through this,’ or

  • ‘It can be hard when you see that some people seem to have more than you. It’s okay to feel sad about that. It’s really normal – everyone feels like that sometimes. It’s so easy to focus on what you might be missing, or what you don’t have – I do that too sometimes – but it’s also important to remember what we do have. That might not feel like enough right now – I get that – but sometimes you will be the one with ‘more’, and sometimes others will be. It’s just the way things seem to work. The important thing to remember is that the fact that others have more right now doesn’t change that we have more than enough. There are people who would give anything to have what we have right now. It’s true, it might be different to what you’re used to or what you’d like, but it is enough.

The key part is, ‘And I know we’re going to be okay.’ Even if you are feeling sad, or exhausted, or anxious, the truth is that you will get your family through this and they will be okay. 

It feels like your job is to protect them from pain, but your job is something more important than that. 

As much as you might always feel so driven to protect your children from pain or disappointment, your job is bigger than that. The importance of you is to make sure that they can (eventually) find their own way through pain or disappointment to a place of strength and hope. If our children are going to live wholehearted lives, they are going to come face to face with pain and disappointment sometimes. This is a given. What isn’t a given is that they will be crushed by that. Of course, they will face challenges that might crush them for a while – we all do. When this happens, they might be driven to rest or withdraw from the world for a while while they strengthen and heal. What’s important is that they don’t stay there. The push to rise after the fall will come from knowing that they can eventually reach a place that feels better than where they are, however small or frail that ‘knowing’ might feel at the time.

And finally …

Ultimately pain and disappointment isn’t the end of wholehearted, happy engagement with life and the world, it’s part of it. We don’t get to say how our children will learn to trust their own strength, and their capacity to get through hardship. All we can do is be there with our hearts and arms open to hold them close when those hard days come. Who you are to them will always be more important than what you do. You won’t always be able to stop their storms, but your strong, loving presence and your certainty that they will be okay will soften the effects of those storms enough so that they will feel safe and held until the storm passes. 

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Feeling seen, safe, and cared for is a biological need. It’s not a choice and it’s not pandering. It’s a biological need.

Children - all of us - will prioritise relational safety over everything. 

When children feel seen, safe, and a sense of belonging they will spend less resources in fight, flight, or withdrawal, and will be free to divert those resources into learning, making thoughtful choices, engaging in ways that can grow them.

They will also be more likely to spend resources seeking out those people (their trusted adults at school) or places (school) that make them feel good about themselves, rather than avoiding the people of spaces that make them feel rubbish or inadequate.

Behaviour support and learning support is about felt safety support first. 

The schools and educators who know this and practice it are making a profound difference, not just for young people but for all of us. They are actively engaging in crime prevention, mental illness prevention, and nurturing strong, beautiful little people into strong, beautiful big ones.♥️
Emotion is e-motion. Energy in motion.

When emotions happen, we have two options: express or depress. That’s it. They’re the options.

When your young person (or you) is being swamped by big feelings, let the feelings come.

Hold the boundary around behaviour - keep them physically safe and let them feel their relationship with you is safe, but you don’t need to fix their feelings.

They aren’t a sign of breakage. They’re a sign your child is catalysing the energy. Our job over the next many years is to help them do this respectfully.

When emotional energy is shut down, it doesn’t disappear. It gets held in the body and will come out sideways in response to seemingly benign things, or it will drive distraction behaviours (such as addiction, numbness).

Sometimes there’ll be a need for them to control that energy so they can do what they need to do - go to school, take the sports field, do the exam - but the more we can make way for expression either in the moment or later, the safer and softer they’ll feel in their minds and bodies.

Expression is the most important part of moving through any feeling. This might look like talking, moving, crying, writing, yelling.

This is why you might see big feelings after school. It’s often a sign that they’ve been controlling themselves all day - through the feelings that come with learning new things, being quiet and still, trying to get along with everyone, not having the power and influence they need (that we all need). When they get into the car at pickup, finally those feelings they’ve been holding on to have a safe place to show up and move through them and out of them.

It can be so messy! It takes time to learn how to lasso feelings and words into something unmessy.

In the meantime, our job is to hold a tender, strong, safe place for that emotional energy to move out of them.

Hold the boundary around behaviour where you can, add warmth where you can, and when they are calm talk about what happened and how they might do things differently next time. And be patient. Just because someone tells us how to swing a racket, doesn’t mean we’ll win Wimbledon tomorrow. Good things take time, and loads of practice.♥️
Thank you Adelaide! Thank you for your stories, your warmth, for laughing with me, spaghetti bodying with me (when you know, you know), for letting me scribble on your books, and most of all, for letting me be a part of your world today.

So proud to share the stage with Steve Biddulph, @matt.runnalls ,
@michellemitchell.author, and @nathandubsywant. To @sharonwittauthor - thank you for creating this beautiful, brave space for families to come together and grow stronger.

And to the parents, carers, grandparents - you are extraordinary and it’s a privilege to share the space with you. 

Parenting is big work. Tender, gritty, beautiful, hard. It asks everything of us - our strength, our softness, our growth. We’re raising beautiful little people into beautiful big people, and at the same time, we’re growing ourselves. 

Sometimes that growth feels impatient and demanding - like we’re being wrenched forward before we’re ready, before our feet have found the ground. 

But that’s the nature of growth isn’t it. It rarely waits for permission. It asks only that we keep moving.

And that’s okay. 

There’s no rush. You have time. We have time.

In the meantime they will keep growing us, these little humans of ours. Quietly, daily, deeply. They will grow us in the most profound ways if we let them. And we must let them - for their sake, for our own, and for the ancestral threads that tie us to the generations that came before us, and those that will come because of us. We will grow for them and because of them.♥️
Their words might be messy, angry, sad. They might sound bigger than the issue, or as though they aren’t about the issue at all. 

The words are the warning lights on the dashboard. They’re the signal that something is wrong, but they won’t always tell us exactly what that ‘something’ is. Responding only to the words is like noticing the light without noticing the problem.

Our job isn’t to respond to their words, but to respond to the feelings and the need behind the words.

First though, we need to understand what the words are signalling. This won’t always be obvious and it certainly won’t always be easy. 

At first the signal might be blurry, or too bright, or too loud, or not obvious.

Unless we really understand the problem behind signal - the why behind words - we might inadvertently respond to what we think the problem is, not what the problem actually is. 

Words can be hard and messy, and when they are fuelled by big feelings that can jet from us with full force. It is this way for all of us. 

Talking helps catalyse the emotion, and (eventually) bring the problem into a clearer view.

But someone needs to listen to the talking. You won’t always be able to do this - you’re human too - but when you can, it will be one of the most powerful ways to love them through their storms.

If the words are disrespectful, try:

‘I want to hear you but I love you too much to let you think it’s okay to speak like that. Do you want to try it a different way?’ 

Expectations, with support. Leadership, with warmth. Then, let them talk.

Our job isn’t to fix them - they aren’t broken. Our job is to understand them so we can help them feel seen, safe, and supported through the big of it all. When we do this, we give them what they need to find their way through.♥️
Perth and Adeladie - can't wait to see you! 

The Resilient Kids Conference is coming to:

- Perth on Saturday 19 July
- Adelaide on Saturday 2 August

I love this conference. I love it so much. I love the people I'm speaking with. I love the people who come to listen. I love that there is a whole day dedicated to parents, carers, and the adults who are there in big and small ways for young people.

I’ll be joining the brilliant @michellemitchell.author, Steve Biddulph, and @matt.runnalls for a full day dedicated to supporting YOU with practical tools, powerful strategies, and life-changing insights on how we can show up even more for the kids and teens in our lives. 

Michelle Mitchell will leave you energised and inspired as she shares how one caring adult can change the entire trajectory of a young life. 

Steve Biddulph will offer powerful, perspective-shifting wisdom on how we can support young people (and ourselves) through anxiety.

Matt Runnalls will move and inspire you as he blends research, science, and his own lived experience to help us better support and strengthen our neurodivergent young people.

And then there's me. I’ll be talking about how we can support kids and teens (and ourselves) through big feelings, how to set and hold loving boundaries, what to do when behaviour gets big, and how to build connection and influence that really lasts, even through the tricky times.

We’ll be with you the whole day — cheering you on, sharing what works, and holding space for the important work you do.

Whether you live with kids, work with kids, or show up in any way, big and small, for a young person — this day is for you. 

Parents, carers, teachers, early educators, grandparents, aunts, uncles… you’re all part of a child’s village. This event is here for you, and so are we.❤️

See here for @resilientkidsconference tickets for more info https://michellemitchell.org/resilient-kids-conference

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