Privacy Policy

HEY SIGMUND (“we” or “us”) know how important it is that your personal information is handled respectfully and appropriately.  This Privacy Policy (the “Policy”) discloses the privacy practices for HEY SIGMUND and is intended to notify you of the following:

  1. What personally identifiable information we collect from you through heysigmund.com (“Site”), how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

What Information Is Collected?

Internet Traffic Data

When you visit the site, we automatically collect internet traffic data. This includes but is not limited to internet service provider information, IP addresses, entry and exit pages, various operating systems and other such information.  We collect no personally identifying information by way of process. The purpose of collecting this data is to help analyse user traffic so we can be the best we can be for you.

Cookie policy

This website will store some information about your preferences on your own computer inside a tiny file called a cookie. A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device.The cookie allows the website to remember your actions or preferences over time.

You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work.

Most browsers support cookies, but you can set your browser to decline them and can delete them whenever you like.You can find instructions here for how you can do that on various browsers.

This website uses cookies to:

1) Identify you as a returning user and to count your visits in traffic statistics analysis
2) Remember your custom display preferences (such as whether you prefer comments to display all-collapsed or not)
4) Provide other usability features, including tracking whether you’ve already given your consent to cookies

Enabling cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience.

The cookie-related information is not used to identify you personally and is not used for any purpose other than those described here.

There may also be other types of cookies created after you’ve visited this website. This site uses Google Analytics, a popular web analytics service that uses cookies to help to analyze how users use the site. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of other website, compiling reports on website activity, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google undertakes not to associate your IP address with any other data held by Google.

For more information on cookies, please visit https://cookiesandyou.com/.

Personal Information

Sharing Information

This site does not sell, rent, or disclose to outside parties the information collected here, except as follows:

(a) Affiliated Service Providers: This site has agreements with various affiliated service providers to facilitate the functioning of the site. For example, the site may share your credit card information with the credit card service provider to process your purchase. All administrative service providers that this site uses are required to have the same level of privacy protection as this site does, and therefore your information will be handled with the same level of care. Additionally, for example, this site may use analytic or marketing services such as Google Analytics, Google Adsense, Taboola, or RevContent, to which collection you hereby unconditionally consent.

(b) Where required by law: This site may share the collected information where required by law, specifically in response to a demand from government authorities where such demand meets the legal requirements.

(c) Statistical Analysis: This site may share Non-Personal Information and aggregated information with third parties, including but not limited to for advertising or marketing purposes. No Personal Information will be shared in this manner.

(d) Transactions: In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where Personal Information may be disclosed or transferred as a business asset.

When You Make a Purchase

When you make a purchase from the Site, we collect your email address, name, phone number, billing address and shipping address. Your payment information is processed through PayPal, a trusted online payment processor. You can view PayPal’s privacy policy at https://www.paypal.com/au/webapps/mpp/ua/privacy-full.

From time to time our site uses Jilt, a platform which helps us to keep track of the status of shopping carts. When you begin a shopping cart on our site, details of your shopping cart, as well as your email address will be shared with Jilt. This allows us to follow up on your order. Jilt’s Privacy Policy can be viewed at https://jilt.com/legal/privacy/.

When You Sign Up to Our Newsletter

When you sign up to our newsletter, you are asked to provide your email address. This is stored in our account with Mailchimp, our trusted email marketing provider. Mailchimp’s privacy policy can be viewed at https://mailchimp.com/legal/privacy/.

When you receive a newsletter from Hey Sigmund, it is sent via our emailing-provider, Mailchimp, and it may contain tracking pixels. These may record when you open the email, and which links in the email you click on in the newsletter.

When You Leave a Comment

When you leave a comment, we collect the data requested in the comments form. We also collect information regarding your IP address to help filter out spam. If you use your Gmail address, the image connected to that address may be shown in your comment after it is approved. After your comment is approved, the name you submitted in the comment form will also be visible to anyone who reads the relevant article. You may choose to leave a comment anonymously. If you need your name or your comment, or your Gmail image removed from the comment section, please let us know immediately at and we will remove it for you.

We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request, follow up on your order, to ship an order, or to comply with our legal obligations.

Your Access to and Control Over Information

You may opt out of any future contacts from us or request that we discontinue sending of email and other communications at any time at any time by contacting us at , or by clicking on the ‘Unsubscribe’ button in our newsletter.

Security

We take great precautions to protect your information. When you submit sensitive information via the Sites, your information is protected both online and offline.

Whenever we collect sensitive information, that information is encrypted and transmitted to us by secure servers. We have included common indications of such secured features when appropriate such as a closed lock icon at the bottom of your web browser.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. 

Third Party Advertising

This site has third-party advertising companies serving ads to you when you visit. These companies may store information about your visits here and to other websites in order to provide you with relevant advertisements about goods and services. For example, if they know what ads you are shown while visiting this site, they can be careful not to show you the same ones repeatedly.

These companies may employ cookies and other identifiers to gather information which measures advertising effectiveness. The information is generally not personally identifiable unless, for example, you provide personally identifiable information to them through an ad or an email message.

They do not associate your interaction with unaffiliated sites with your identity in providing you with interest-based ads.

This site does not provide any personal information to advertisers or to third party sites. Advertisers and other third-parties (including the ad networks, ad-serving companies, and other service providers they may use) may assume that users who interact with or click on a personalised ad or content are part of the group that the ad or content is directed towards (for example, readers in the Pacific Northwest who read certain types of articles). Also, some third-party cookies may provide them with information about you (such as the sites where you have been shown ads or demographic information) from offline and online sources that they may use to provide you more relevant and useful advertising.

To learn more about what options you have about limiting the gathering of information by third-party ad networks, you can consult the website of the Network Advertising Initiative.

You can opt out of participating in interest-based advertising networks, but opting out does not mean you will no longer receive online advertising. It does mean that the companies from which you opted out will no longer customise ads based on your interests and web usage patterns using cookie-based technology.

How To Opt Out Of Interest-Based Advertising

Opting Out of Interest-Based Advertising Services: This website is a member of the Network Advertising Initiative (NAI) and adheres to the NAI Codes of Conduct as described on the NAI website. This website also adheres to the Digital Advertising Alliance (DAA) Self-Regulatory Principles. For a description of the DAA Program, please visit the DAA website.

Opting Out of Interest-Based Advertising by Third Parties: To find out more about interest-based advertising on the internet and how to opt out of information collection for this purpose by companies that participate in the Network Advertising Initiative or the Digital Advertising Alliance, visit NAI’s opt-out page or DAA’s Consumer Choice Page.

Acceptance

By using this site, you acknowledge acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our site.

Updates

Our Privacy Policy may change from time to time but whenever we tweak, we’ll post an update on this page.

Last updated: 28 December 2018

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One of our rituals was in the week before Christmas, we’d go shopping and each kiddo would choose ...

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Nov 25

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One of our rituals was in the week before Christmas, we’d go shopping and each kiddo would choose a keepsake decoration for the tree. This would forever be their decoration. To make sure we’d remember who owned what (a year is a long time!) I wrote their name and year on the box. The idea is that when they leave home, they’ll have a collection of special decorations for their own tree, plump with throwbacks (‘Oh I remember when we bought this!). Then of course there was Christmas morning. Santa would leave a note on the table and bootprints on the front path, which smelled remarkably like talcum powder. So magical the way the snow was under the boot and never melted, even in an Australian summer! But that’s the magic of Christmas, right?! We often put so much pressure on ourselves to make Christmas magical. Rituals can make this easier. They get the special memories, you get to make the ‘magic’ without having to come up with something new and different each year. It’s very likely that there will already be Christmas rituals happening in your family, even if you don’t realise it. Ask them what they remember most, or what they loved most about last Christmas, aside from the presents. They might surprise you with things you’d completely forgotten about, or which at the time didn’t seem to be a biggie. It can be the simplest things. Maybe they loved the way they were allowed to have ice-cream with pancakes at breakfast last Christmas. (Ice-cream at breakfast?! Told you Christmas was magical!!). If it’s what they remember, and if it lights them up, let it become a ‘thing’. Maybe they loved the magic ‘neverending carrot’ sprinkles you put on the scrawny carrot you found in the vege drawer (remembering reindeer groceries can be so hard sometimes!) You’d be surprised what they find special. It doesn’t have to be big to feel magical. What are your Christmas rituals? Let’s share ideas in the comments.♥️

karenyoung_heysigmund

We're having a sale! For a limited time, books and plushies are 25% off.

Because ...

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Nov 23

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We're having a sale! For a limited time, books and plushies are 25% off. Because sales are the best, and Christmas is the best, and helping kiddos find their brave is the very best of all! So, to celebrate the end of the year (because truly, it's been a year hasn't it), and to help you settle brave hearts for next year, or night times, or separations, or, you know, all the things, we're taking 25% off books and plushies in the Hey Sigmund shop. There's no need to enter a code. The books and bundles are already marked with their special sale prices. You'll find them all there - plushies, books, bundles - doing shopping cartwheels, beside themselves excited about helping your young ones feel bigger than anxiety, and shimmy on to brave. * Link in bio.🎄

karenyoung_heysigmund

It can feel as though the only way to strengthen them against their anxiety is to make sure they ...

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Nov 14

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It can feel as though the only way to strengthen them against their anxiety is to make sure they have nothing to worry about, but when their worries are real this might not happen quickly. Instead, we need to focus on helping them know that even though those worries are there, they will be okay. ‘Not worrying’ isn’t the antidote to anxiety, trust is. This will start with trust in you and your belief that they will be okay, and trust in your reaction if things don’t go to plan. Eventually, as they grow this will expand into trust in themselves and their own capacity to find their way through challenges to a place of hope and strength. . . . #parenting #parentinglife #parenting #parent #parents #mindfulparent

karenyoung_heysigmund

Strong steady breathing will reverse the fight or flight physiology that causes nausea, butterflies,...

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Oct 31

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Strong steady breathing will reverse the fight or flight physiology that causes nausea, butterflies, or sick or sore tummies during anxiety. BUT telling an anxious brain to take a strong steady breath will potentially make anxiety worse unless strong steady breathing feels familiar. Practising during calm times will make it familiar. During anxiety we’re dealing with their amygdala, and it wants short shallow breathing to conserve oxygen. It doesn’t want strong steady breathing and will work hard to resist this. An anxious brain is a busy brain and it will be less able to do anything unfamiliar. A few minutes of strong steady breathing each day will set up a strong neural pathway to make strong breathing more automatic and accessible during anxiety. In the meantime though, you can do it for them. This is the magic of co-regulation. When you do strong steady breathing during their anxiety, it will calm your nervous system which will eventually calm theirs. You will catch their anxiety, and this will feed into their anxiety. Your strong steady breathing is the circuit breaker. They will catch your anxiety, but they will also catch your calm. Don’t worry if this takes a few minutes (and maybe a few more after that). Anxious brains are strong, powerful, beautiful brains working hard to protect. Breathe and be with. This will open the way for that distressed young nervous system to find its way home. And you don’t need to do more than that.♥️ . . . #heywarrior #parenting #bravekids #anxietyinkids #kidsanxiety #parent #parenthood

karenyoung_heysigmund

Needs and behaviour can get tangled up and treated as one. When you can, separate the need from the ...

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Oct 26

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Needs and behaviour can get tangled up and treated as one. When you can, separate the need from the behaviour. Give voice to the need - let it find a way to breathe - and redirect the behaviour. The need might always be clear, especially if it’s being smothered by angry shouting words. If we stifle the behaviour without acknowledging the need, the need stays hungry. Help usher it into the light by making it clear that you’re ready to receive it. Then wait. Wait for the big behaviour to ease, for bodies to calm, and angry voices to soften - but keep the way to you open. ‘You’re a great kid and I know you know that behaviour wasn’t okay. Talk to me about what’s happening for you.’

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