What Not to Say & When Not to Say It

When there’s a crisis, there are a set of rules that could fill a small library – a small, complex library with plenty of hidden shelves for the rules whose existence you have no idea about, until they are broken.

There’s a brilliant theory that deals with the unwritten rules around responding to people in a crisis. It’s one of those life tools that makes you grateful you were in the right place when it came your way – which I was, and which you now are now, if you want to be …

The theory is the brainchild of Susan Silk and it came about as a result of the way people responded during her own crisis. After surgery for breast cancer a colleague wanted to visit her. When Susan mentioned she wasn’t up to visitors, her colleague’s response was ‘This isn’t just about you.’

Perhaps right now, as I am, you are taking a sharp breath in. True, this response is ‘out there’ but there are plenty of subtle and not so subtle versions of the very same thing – people drawing on those more affected by a crisis than they are for support or a sound-off. One that happens far too much is the parent who leans on the child after a divorce or separation.

As Susan Silk explains, her theory – the Ring Theory – ‘… works for all kinds of crises: medical, legal, financial, romantic, even existential.’  Here’s how it works.

  1. First, draw a circle. This is the centre ring and in this circle is the person at the centre of the crisis (let’s call them the ‘centre-person‘). They can say anything they want – cry, complain, fall apart, lean on or break down – to whoever they want.
  2. Next, draw a circle around the centre ring, and another circle around that one and so on until you have a number of concentric circles, like a target. 
  3. Everyone in the centre-person’s life is then placed in one of the circles around the centre circle, depending on how close they are to the crisis. Those who are are closer to the centre-person will be in one of the circles closer to the centre ring. Less intimate relationships will be in the outside bigger circles. So in the next circle to the centre-person are the next most affected people and so on. 

There are no boundaries on what anyone can say. Just who they can say it to.

To use the separation example, the children have no control over the decision or the outcome and they will have trouble understanding their broken hearts and the changes happening at light speed around them. They are affected the most, so they are placed in the centre circle. In the circle around them are the parents. Next, maybe grandparents, or children who live with another parent. Next, maybe friends or siblings of the parents. You get the idea. 

In this instance – and remember it’s just an example – the parents must never look to the children for support, but they can look to the grandparents, siblings or friends – anyone in a circle that’s bigger than their own. The grandparents in this example must never look to the centre children or the parents for support but they can go to other siblings or friends. 

Everyone in the circles can say what they want to, whenever they want to, but only to people in the larger circles – never to people in the circles closer to the centre-person than theirs.

When speaking to anyone in a smaller circle, the goal is to comfort, love and support – whatever is needed. It’s important not to look to them for support though. They’re busy supporting themselves and those in the smaller circles to them. Don’t say anything even in the same land mass as ‘I’m really struggling with this,’ or ‘I’m just crying myself to sleep over this,’ or ‘This is really upsetting to me.’ Just. No. 

Also best not to give advice unless it’s asked for. Though the advice may be well-intended, people in a crisis don’t need to hear what they ‘should’ do. They’ll be having enough trouble doing very much at all until the crisis starts to clear. Until that point, let them know it’s fine if all they do for the time being is breathe.

If, when supporting someone through a crisis, you want to cry, scream, talk about the unfairness of it all or the awful things it’s dragged up for you, that’s absolutely fine and completely normal and healthy. Just do it to someone in a larger circle than yours.

The idea is a simple one – ‘Comfort in, Dump out’.

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We have to change the way we talk about anxiety. If we talk about it as a disorder, this is how it feels.

Yes anxiety can be so crushing, and yes it can intrude into every part of their everyday. But the more we talk about anxiety as a disorder, the more we drive ‘anxiety about the anxiety’. Even for big anxiety, there is nothing to be served in talking about it as a disorder. 

There is another option. We change the face of it - from an intruder or deficiency, to an ally. We change the story - from ‘There’s something wrong with me’ to, ‘I’m doing something hard.’ I’ve seen the difference this makes, over and over.

This doesn’t mean we ignore anxiety. Actually we do the opposite. We acknowledge it. We explain it for what it is: the healthy, powerful response of a magnificent brain that is doing exactly what brains are meant to do - protect us. This is why I wrote Hey Warrior.

What we focus on is what becomes powerful. If we focus on the anxiety, it will big itself up to unbearable.

What we need to do is focus on both sides - the anxiety and the brave. Anxiety, courage, strength - they all exist together. 

Anxiety isn’t the absence of brave, it’s the calling of brave. It’s there because you’re about to do something hard, brave, meaningful - not because there’s something wrong with you.

First, acknowledge the anxiety. Without this validation, anxiety will continue to do its job and prepare the body for fight or flight, and drive big feelings to recruit the safety of another human.

Then, we speak to the brave. We know it’s there, so we usher it into the light:

‘Yes I know this is big. It’s hard [being away from the people you love] isn’t it. And I know you can do this. We can do hard things can’t we.

You are one of the bravest, strongest people I know. Being brave feels scary and hard sometimes doesn’t it. It feels like brave isn’t there, but it’s always there. Always. And you know what else I know? It gets easier every time. I’ve know this because I’ve seen you do hard things, and because I’ve felt like this too, so many times. I know that you and me, even when we feel anxious, we can do brave. It’s always in you. I know that for certain.’♥️
Our job as parents isn’t to remove their distress around boundaries, but to give them the experiences to recognise they can handle boundaries - holding theirs and respecting the boundaries others. 

Every time we hold a boundary, we are giving our kids the precious opportunity to learn how to hold their own.

If we don’t have boundaries, the risk is that our children won’t either. We can talk all we want about the importance of boundaries, but if we don’t show them, how can they learn? Inadvertently, by avoiding boundary collisions with them, we are teaching them to avoid conflict at all costs. 

In practice, this might look like learning to put themselves, their needs, and their feelings away for the sake of peace. Alternatively, they might feel the need to control other people and situations even more. If they haven’t had the experience of surviving a collision of needs or wants, and feeling loved and accepted through that, conflicting needs will feel scary and intolerable.

Similarly, if we hold our boundaries too harshly and meet their boundary collisions with shame, yelling, punishment or harsh consequences, this is how we’re teaching them to respond to disagreement, or diverse needs and wants. We’re teaching them to yell, fight dirty, punish, or overbear those who disagree. 

They might also go the other way. If boundaries are associated with feeling shamed, lonely, ‘bad’, they might instead surrender boundaries and again put themselves away to preserve the relationship and the comfort of others. This is because any boundary they hold might feel too much, too cruel, or too rejecting, so ‘no boundary’ will be the safest option. 

If we want our children to hold their boundaries respectfully and kindly, and with strength, we will have to go first.

It’s easy to think there are only two options. Either:
- We focus on the boundary at the expense of the relationship and staying connected to them.
- We focus on the connection at the expense of the boundary. 

But there is a third option, and that is to do both - at the same time. We hold the boundary, while at the same time we attend to the relationship. We hold the boundary, but with warmth.♥️
Sometimes finding the right words is hard. When their words are angry and out of control, it’s because that’s how they feel. 

Eventually we want to grow them into people who can feel all their feelings and lasso them into words that won’t break people, but this will take time.

In the meantime, they’ll need us to model the words and hold the boundaries firmly and lovingly. This might sound like:

‘It’s okay to be angry, and it’s okay not to like my decision. It’s not okay to speak to me like that. I know you know that. My answer is still no.’

Then, when they’re back to calm, have the conversation: 

‘I wonder if sometimes when you say you don’t like me, what you really mean is that you don’t like what I’ve done. It’s okay to be angry at me. It’s okay to tell me you’re angry at me. It’s not okay to be disrespectful.

What’s important is that you don’t let what someone has done turn you into someone you’re not. You’re such a great kid. You’re fun, funny, kind, honest, respectful. I know you know that yelling mean things isn’t okay. What might be a better way to tell me that you’re angry, or annoyed at what I’ve said?’♥️
We humans feel safest when we know where the edges are. Without boundaries it can feel like walking along the edge of a mountain without guard rails.

Boundaries must come with two things - love and leadership. They shouldn’t feel hollow, and they don’t need to feel like brick walls. They can be held firmly and lovingly.

Boundaries without the ‘loving’ will feel shaming, lonely, harsh. Understandably children will want to shield from this. This ‘shielding’ looks like keeping their messes from us. We drive them into the secretive and the forbidden because we squander precious opportunities to guide them.

Harsh consequences don’t teach them to avoid bad decisions. They teach them to avoid us.

They need both: boundaries, held lovingly.

First, decide on the boundary. Boundaries aren’t about what we want them to do. We can’t control that. Boundaries are about what we’ll do when the rules are broken.

If the rule is, ‘Be respectful’ - they’re in charge of what they do, you’re in charge of the boundary.

Attend to boundaries AND relationship. ‘It’s okay to be angry at me. (Rel’ship) No, I won’t let you speak to me like that. (Boundary). I want to hear what you have to say. (R). I won’t listen while you’re speaking like that. (B). I’m  going to wait until you can speak in a way I can hear. I’m right here. (R).

If the ‘leadership’ part is hard, think about what boundaries meant for you when you were young. If they felt cruel or shaming, it’s understandable that that’s how boundaries feel for you now. You don’t have to do boundaries the way your parents did. Don’t get rid of the boundary. Add in a loving way to hold them.

If the ‘loving’ part is hard, and if their behaviour enrages you, what was it like for you when you had big feelings as a child? If nobody supported you through feelings or behaviour, it’s understandable that their big feelings and behaviour will drive anger in you.

Anger exists as a shield for other more vulnerable feelings. What might your anger be shielding - loneliness? Anxiety? Feeling unseen? See through the behaviour to the need or feeling behind it: This is a great kid who is struggling right now. Reject the behaviour, support the child.♥️

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