by Karen Young (BSc)(Psych)(Hons)MastGestTher

2,953
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Increasing Your Influence – How to Talk So Others Will Listen

Here are three secrets for making it more likely that you’ll get what you want from a conversation. (And who doesn’t want that!)

The Take-Aways

Sometimes we have to have tough conversations. Here’s how to maximise your changes of getting what you need:

    1. Start calm – even if you’re a fiesty bundle of fury inside. When you’re feeling furious, anxious, jealous, scared – any of the big feels – it’s easy to come into a conversation showing those big feelings. The problem with this is that it can make it more likely that the other person will feel attacked or blamed. As soon as this happens, it makes it more likely that the other person will yell (fight) or shut down (flee). This is a defensive thing. As soon as the brain senses that we might be under attack, it goes into defence mode and gets us organised to protect ourselves. That shutting down and not listening, walking away from the conversation, hanging up, or yelling back. People often attack to defend themselves.
    2. You can feel one way, and act another. You can be angry and calm; or jealous and generous; scared and brave. This doesn’t mean ‘not feeling’, it means not letting your feelings get in the way of you getting what you need. Remember you only have to do it for the few minutes while you’re starting the conversation. The easier and safer you make it for someone to stay in conversation with you, the more likely it is that he or she will be able to hear you and give you what you need. Tt’s something that you’re doing a little bit for the other person and a lot for you.
    3. Acknowledge how the other person is feeling. Acknowledging and validating the other person doesn’t mean agreeing with them. It’s another important way to help make it easier and safer for the other person to stay in conversation with you. This makes it more likely that you’ll be heard, which in turn increases your chances of getting what you need. Think about what it is the other person might be needing from you, or what they’re trying to say and acknowledge that. This might sound something like, “I understand this is how you feel,” or “I can see that this is really important to you,” or, “I understand you feel like I’m doing this and its hurting you”. 
    4. Remember – just because you’re right, doesn’t mean the other person is wrong. And in the same way, just because the other person is wrong, doesn’t mean you are completely right. Often it’s about points of view, we see things differently. We have different needs, different wants, different histories and they all come in. We’re going to disagree on things. Normally in any conversation or when the things we need conflict both people are a little bit right. So if you can find what it is in the other person that feels ‘right’ or important for them, even if it doesn’t feel right to you, that will increase your chances of being heard.
    5. Name what’s in it for the other person if they listen to you. If you’re having a difficult conversation with someone,  point out what he or she can gain from listening to you. Maximise your changes of being heard by letting the other person know that you’re not just in it for you, you’re in it for them too. So, you have an invested interest in what they want and you’re going to do what you can to make sure their needs are met. 

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karenyoung_heysigmund

I love being a parent. I love it with every part of my being and more than I ever thought I could love anything. Honestly though, nothing has brought out my insecurities or vulnerabilities as much. This is so normal. Confusing, and normal.

However many children we have, and whatever age they are, each child and each new stage will bring something new for us to learn. It will always be this way.

Our children will each do life differently, and along the way we will need to adapt and bend ourselves around their path to light their way as best we can. But we won’t do this perfectly, because we can’t always know what mountains they’ll need to climb, or what dragons they’ll need to slay. We won’t always know what they’ll need, and we won’t always be able to give it. We don’t need to. But we’ll want to. Sometimes we’ll ache because of this and we’ll blame ourselves for not being ‘enough’. Sometimes we won’t. This is the vulnerability that comes with parenting.

We love them so much, and that never changes, but the way we feel about parenting might change a thousand times before breakfast. Parenting is tough. It’s worth every second - every second - but it’s tough.

Great parents can feel everything, and sometimes it can turn from moment to moment - loving, furious, resentful, compassionate, gentle, tough, joyful, selfish, confused and wise - all of it. Great parents can feel all of it.

Because parenting is pure joy, but not always. We are strong, nurturing, selfless, loving, but not always. Parents aren’t perfect. Love isn’t perfect. And it was meant to be. We’re raising humans - real ones, with feelings, who don’t need to be perfect, and wont need others to be perfect. Humans who can be kind to others, and to themselves first. But they will learn this from us.

Parenting is the role which needs us to be our most human, beautifully imperfect, flawed, vulnerable selves. Let’s not judge ourselves for our shortcomings and the imperfections, and the necessary human-ness of us.❤️

View

Sep 2

Open
I love being a parent. I love it with every part of my being and more than I ever thought I could love anything. Honestly though, nothing has brought out my insecurities or vulnerabilities as much. This is so normal. Confusing, and normal. However many children we have, and whatever age they are, each child and each new stage will bring something new for us to learn. It will always be this way. Our children will each do life differently, and along the way we will need to adapt and bend ourselves around their path to light their way as best we can. But we won’t do this perfectly, because we can’t always know what mountains they’ll need to climb, or what dragons they’ll need to slay. We won’t always know what they’ll need, and we won’t always be able to give it. We don’t need to. But we’ll want to. Sometimes we’ll ache because of this and we’ll blame ourselves for not being ‘enough’. Sometimes we won’t. This is the vulnerability that comes with parenting. We love them so much, and that never changes, but the way we feel about parenting might change a thousand times before breakfast. Parenting is tough. It’s worth every second - every second - but it’s tough. Great parents can feel everything, and sometimes it can turn from moment to moment - loving, furious, resentful, compassionate, gentle, tough, joyful, selfish, confused and wise - all of it. Great parents can feel all of it. Because parenting is pure joy, but not always. We are strong, nurturing, selfless, loving, but not always. Parents aren’t perfect. Love isn’t perfect. And it was meant to be. We’re raising humans - real ones, with feelings, who don’t need to be perfect, and wont need others to be perfect. Humans who can be kind to others, and to themselves first. But they will learn this from us. Parenting is the role which needs us to be our most human, beautifully imperfect, flawed, vulnerable selves. Let’s not judge ourselves for our shortcomings and the imperfections, and the necessary human-ness of us.❤️

karenyoung_heysigmund

Brains and bodies crave balance.

When our bodies are too hot, too cold, fighting an infection, we’ll will shiver or fever or sweat in an attempt to regulate.

These aren’t deliberate or deficient, but part of the magnificent pool of resources our bodies turn to to stay strong for us.

Our nervous systems have the same intense and unavoidable need for balance.

When the brain FEELS unsafe (doesn’t mean it is unsafe) it will attempt to recruit support. How? Through feelings. When we’re in big feels, someone is going to notice. Our boundaries are clear. Were seen, heard, noticed. Maybe not the way we want to be, but when the brain is in ‘distress’ mode, it only cares about the next 15 seconds. This is why we all say or do things we wouldn’t normally do when we’re feeling big sad, angry, anxious, jealous, lonely, frustrated, unseen, unheard, unvalidated.

In that moment, our job isn’t to stop their big feelings. We can’t. In that moment they don’t have the resources or the skills to regulate so they need our help.

When they’re in an emotional storm, our job is to be the anchor - calm, attached, grounded.

Breathe and be with. Hold the boundaries you need to hold to keep everyone (including them) relationally and physically safe, and add warmth. This might sound like nothing at all - just a calm, steady, loving presence, or it might sound like:

‘I know this feels big. I’m here. I want to hear you. (Relationship)

AND
No I won’t hear you while you’re yelling. (Boundary) Get it out of you though. Take your time. I’m right here. (Relationship. The message is, bring your storm to me. I can look after you.)

OR
No I won’t let you hurt my body / sibling’s body. (Boundary. Step away or move sibling out of the way.) I’m right here. You’re not in trouble. I’m right here. (Relationship)

OR if they’re asking for space:
Ok I can see you need space. It’s a good idea that you take the time you need. I’m right here and I’ll check on you in a few minutes. Take your time. There’s no hurry. (Relationship - I can look after you and give you what you need, even when it’s space from me.)’♥️

View

Aug 26

Open
Brains and bodies crave balance. When our bodies are too hot, too cold, fighting an infection, we’ll will shiver or fever or sweat in an attempt to regulate. These aren’t deliberate or deficient, but part of the magnificent pool of resources our bodies turn to to stay strong for us. Our nervous systems have the same intense and unavoidable need for balance. When the brain FEELS unsafe (doesn’t mean it is unsafe) it will attempt to recruit support. How? Through feelings. When we’re in big feels, someone is going to notice. Our boundaries are clear. Were seen, heard, noticed. Maybe not the way we want to be, but when the brain is in ‘distress’ mode, it only cares about the next 15 seconds. This is why we all say or do things we wouldn’t normally do when we’re feeling big sad, angry, anxious, jealous, lonely, frustrated, unseen, unheard, unvalidated. In that moment, our job isn’t to stop their big feelings. We can’t. In that moment they don’t have the resources or the skills to regulate so they need our help. When they’re in an emotional storm, our job is to be the anchor - calm, attached, grounded. Breathe and be with. Hold the boundaries you need to hold to keep everyone (including them) relationally and physically safe, and add warmth. This might sound like nothing at all - just a calm, steady, loving presence, or it might sound like: ‘I know this feels big. I’m here. I want to hear you. (Relationship) AND No I won’t hear you while you’re yelling. (Boundary) Get it out of you though. Take your time. I’m right here. (Relationship. The message is, bring your storm to me. I can look after you.) OR No I won’t let you hurt my body / sibling’s body. (Boundary. Step away or move sibling out of the way.) I’m right here. You’re not in trouble. I’m right here. (Relationship) OR if they’re asking for space: Ok I can see you need space. It’s a good idea that you take the time you need. I’m right here and I’ll check on you in a few minutes. Take your time. There’s no hurry. (Relationship - I can look after you and give you what you need, even when it’s space from me.)’♥️

karenyoung_heysigmund

I think this is one of the hardest things as parents - deciding when to protect them and when to move forward. The line isn’t always clear, but it’s an important one.

Whenever our kiddos feels the distress of big anxiety, we will be driven to protect them from that distress. It’s what makes us loving, amazing, attentive parents. It’s how we keep them safe.

The key is knowing when that anxiety is because of true danger, and when it’s because they are about to do something growthful, important, or brave.

We of course want to hold them back from danger, but not from the things that will grow them.

So when their distress is triggering ours, as it is meant to, and we’re driven to support their avoidance, ask,

‘Do they feel like this because they’re jn danger or because they’re about to do something brave, important, growthful.’

‘Is this a time for me to hold them back (from danger), or is it a time for me to support them forward (towards something important/ brave/ growthful)?’

And remember, the move towards brave can be a teeny shuffle - one tiny brave step at a time. It doesn’t have to be a leap.❤️

View

Aug 16

Open
I think this is one of the hardest things as parents - deciding when to protect them and when to move forward. The line isn’t always clear, but it’s an important one. Whenever our kiddos feels the distress of big anxiety, we will be driven to protect them from that distress. It’s what makes us loving, amazing, attentive parents. It’s how we keep them safe. The key is knowing when that anxiety is because of true danger, and when it’s because they are about to do something growthful, important, or brave. We of course want to hold them back from danger, but not from the things that will grow them. So when their distress is triggering ours, as it is meant to, and we’re driven to support their avoidance, ask, ‘Do they feel like this because they’re jn danger or because they’re about to do something brave, important, growthful.’ ‘Is this a time for me to hold them back (from danger), or is it a time for me to support them forward (towards something important/ brave/ growthful)?’ And remember, the move towards brave can be a teeny shuffle - one tiny brave step at a time. It doesn’t have to be a leap.❤️

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